je778 Terms and Conditions

General Provisions

These terms and conditions ("Terms") form a legal agreement between the je778 platform and its users ("you" or "user"). je778 is an online betting and casino platform that provides cricket betting, slots games and live casino services to users in Bangladesh.

By accessing je778 through its website, app or any digital channel, creating an account, or using any service, you are automatically considered to have read and fully accepted these terms.

These terms are written for users in Bangladesh. If you disagree with any part of these terms, please refrain from using our platform.

Account Registration

2.1 Registration Requirements

To create an account on the je778 platform, you must meet the following conditions:

• You must be at least 21 years of age.
• You are opening the account in your own name and for your own use.
• You are located in a region where you are legally eligible to use this platform.
• All information you provide is true, accurate and complete.

2.2 Single Account Policy

Each user may operate only one account. If the same person creates multiple accounts, all accounts will be permanently terminated and all deposited funds may be forfeited. If multiple members of the same household each have a separate account, they must notify je778 support in advance.

2.3 Identity Verification

je778 may at any time request a national identity card, passport or other documents to verify your identity. Withdrawals may be temporarily suspended until the verification process is complete.

Age Verification and Eligibility

je778 takes the protection of minors from gaming very seriously. At the time of registration you declare that you are at least 21 years of age. If it is subsequently proven that you were a minor, your account will be closed immediately and all transactions will be considered void.

It is your responsibility to ensure that underage members of your household cannot access your account. Using parental control software and keeping your password secure is strongly recommended.

Deposits and Withdrawals

4.1 Deposit Methods and Limits

je778 supports the following payment methods: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount for each method is ৳300.

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. All withdrawals will be sent to the same payment method used for the deposit. Verification must be completed before a withdrawal can be made.

4.3 Anti-Money Laundering Policy

je778 is committed to preventing money laundering and financial crime. We monitor suspicious transactions and reserve the right to cooperate with authorities when necessary. Withdrawals may only be made via the same method used for the deposit.

Bonuses and Promotions

5.1 Welcome Bonus

New users at je778 will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳10,000. A minimum deposit of ৳300 is required to receive this bonus.

5.2 Wagering Requirements

To withdraw the welcome bonus or any promotional bonus, a 25x wagering requirement must be met. This means that if you receive a bonus of ৳1,000, you must place a total of ৳25,000 in bets before making a withdrawal.

5.3 Bonus Terms

• Each bonus has a specific expiry period — any unused bonus will be cancelled after it expires.
• Multiple bonuses cannot be used at the same time unless specifically stated.
• If any irregularity or abuse related to bonuses is found, the bonus will be forfeited.
• je778 reserves the right to change or cancel any promotion at any time.

5.4 VIP Program

je778's 5-tier VIP program includes weekly cashback: Bronze — up to 0.2%, Silver — up to 0.4%, Gold — up to 0.6%, Platinum — up to 0.8%, Diamond — up to 1.0%. The criteria for advancing VIP tiers are determined based on your gaming activity and history.

Betting Rules

6.1 Bet Acceptance

All bets are considered valid only after they are confirmed in the je778 betting system. Bets that are unconfirmed due to technical issues or server errors may be considered void. je778's decision is final in the interpretation of betting rules.

6.2 Special Provisions for Cricket Betting

Results for BPL, IPL, T20 World Cup and other cricket events will be determined in accordance with the rules of the International Cricket Council (ICC). If a match is abandoned or drawn, separate provisions will apply to the relevant bets.

6.3 Odds Changes

je778 reserves the right to change the odds on any event without prior notice. Once a bet is confirmed, the odds at that time will apply.

6.4 Maximum Win Limit

The maximum winnings on a single event are subject to specific limits, which vary by game and market type. Contact the support team for details on limits.

Prohibited Activities

The following activities are strictly prohibited on the je778 platform:

• Using false or another person's information when creating an account.
• Operating multiple accounts from the same person or household.
• Abusing the bonus system or engaging in bonus harvesting.
• Placing bets using software, bots or automation tools.
• Exploiting technical vulnerabilities or bugs in the platform for unfair advantage.
• Engaging in money laundering, financial crime or suspicious financial activity.
• Acting fraudulently toward other users.
• Misconduct or making threats toward je778 staff.
• Operating an account on behalf of a minor.
• Accessing another person's account without authorisation.

Account Suspension and Termination

8.1 je778's Rights

je778 may temporarily or permanently close any account without prior notice in the following circumstances:

• Any violation of these terms.
• If clear evidence of manipulation or fraud is found.
• If suspicious financial activity is detected.
• Upon instruction from any legal or regulatory authority.

8.2 Closure at User's Request

If you wish to voluntarily close your account, please contact us via 24/7 live chat or email. Make sure to withdraw any remaining balance before closing your account.

8.3 Self-Exclusion

As part of responsible gaming, you may request to exclude yourself from the platform for a set period of time. For details on this service, please visit our Responsible Gaming page.

Privacy and Data Protection

je778 is committed to protecting your personal information. We keep your data secure using SSL encryption technology.

For details on how your personal information is collected, stored and used, please read our Privacy Policy. Any third-party service providers with whom information is shared are required to follow the same protection standards.

It is your responsibility to keep your account password and login details completely confidential. If anyone accesses your account without authorisation, notify our support team immediately.

Responsible Gaming

je778 believes that gaming is a form of entertainment and should never be seen as a source of income. We encourage all our users to play responsibly.

• Only wager an amount that you can afford to lose without financial hardship.
• Never use gaming as a way to escape stress or problems.
• Avoid betting when under the influence of substances or in an unsettled state of mind.
• Use je778's self-exclusion feature if needed.

For detailed information on responsible gaming, setting limits and self-exclusion options, please visit our Responsible Gaming page.

Limitation of Liability

je778 accepts no liability in the following circumstances:

• If service is disrupted due to natural disasters, cyberattacks or other unavoidable causes.
• For delays or failures caused by third-party payment gateways.
• If loss occurs due to problems with the user's own internet connection or device.
• If loss occurs as a result of the user sharing account information with a third party.

je778's maximum liability in any case will not exceed the amount deposited by you in that specific transaction. je778 bears no liability for indirect or consequential losses.

Dispute Resolution

12.1 Complaint Submission Process

If you have any complaint or dispute, please contact us first through our 24/7 live chat. Our support team will try to resolve the issue. If it is not resolved via live chat, please send a detailed email to [email protected].

12.2 Dispute Resolution Timeframe

After a complaint is filed, we will try to provide a resolution within a reasonable time. Complex matters may take longer.

12.3 Final Decision

The decision of the je778 authority regarding any dispute will be considered final and binding on both parties.

Terms & Conditions Changes

je778 reserves the right to modify these terms and conditions at any time. Changes will take effect as soon as they are published on the website.

For significant changes, we will try to notify you via email or platform notifications. If you continue using the platform after any changes, you will be considered to have accepted the updated terms and conditions.

Contact Us

If you have any questions, concerns, or comments about these terms and conditions, please contact us:

• Live Chat: Get direct support in Bengali 24/7.
• Email: [email protected]

Our support team is always ready to answer all your questions in Bengali. For more information, you can also visit our FAQ page.